The practical guide that empowers change agents and propels meaningful, successful organizational change.
The Change Agent’s Guide is full of practical tips supported by an easy-to-follow step-by-step framework for understanding and managing the [super complicated] process of change. It breaks down the seven stages of change, explains change team roles and supports the change agent in successfully navigating obstacles on the change journey. It is an empowering resource for anyone who sees themself in a position to activate positive change!
In this newly revised third edition of the The Change Agent’s Guide, authors Dr. Ronald G. Havelock and Dr. Steve Zlotolow expand on their earlier work, drawing on the experience of change practitioners to provide actionable guidance on the art of navigating organizational change. The third edition also introduces key concepts that cut across all stages and provides an in-depth exploration of roles on the change team and how to understand your mandate as a change agent.
Ronald G. Havelock Ph.D.
Ron Havelock is the primary author of The Change Agent's Guide including both previous editions. He is also the author of six prior books, including Acceleration: The Forces Driving Human Progress and Guiding Change in Special Education. He was head of the Knowledge Transfer Institute at American University in Washington, D.C. and was a Research Scientist at the University of Michigan where he studied change processes in business, education, government, medicine and international development.
A Personal Example of Change
We all inevitably encounter periods of upheavel, loss and change in our lives. Can it help to think about the change process in terms of individual and personal growth and change? Having spent most of his career thinking about change as a process, and particularly system-level change, Ron reflects on change as a process and how the change cycle might be helpful at even the individual level as he shares a story of personal change in his own life.
Steve Zlotolow, Ph.D.
Steve Zlotolow is an expert in educational technology and instructional design known for his leadership in establishing San Jose State University’s eCampus. He co-authored the Second Edition of The Change Agent’s Guide with Dr. Havelock while employed at Central Michigan University, where he consulted with faculty on innovations to instructional practices.
Alice Fackre
Alice Fackre is a business and marketing consultant and the founder of Go-to-Market Lab. Originally a software engineer, she found her way into change management by working directly with people impacted by organizational adoption of technology. Through this experience she found the biggest reward in helping people find the power in themselves to innovate and thrive.
Our Mission
The Change Agent’s Guide is knowledge designed to illustrate the systematic “Process of “Change” and how new ideas and innovations can be implemented and institutionalized in today's business, education, government and non-profit organizations.
Through the guide, we strive to provide an understanding of the roles of Change Agents in the processes related to Change with the goal of making complex processes more understandable and to arm change agents with information and guidance to be successful.
In short, our goal is to help you, as a change agent, to navigate the change maze for positive and lasting impact!
Get the Book
The Change Agent's Guide is available in Hardcover, Paperback and Kindle eBook editions. Designed with full color illustrations in all editions, plus color tabs and a full index in the print edition, the guide is an easy to reference companion for your change journey.