The Change Agent's Guide

More About The book

Practical color-coded handbook

The revised third edition of The Change Agent's Guide is a practical full-color guide that empowers change agents and propels meaningful, successful organizational change.

7-stage cycle of change framework

The Change Agent’s Guide divides the super-complicated process of change management into seven stages and points to the many possible “change agent” roles that can contribute to successful outcomes.

Foundation of solid research and practical experience

In this newly revised third edition of The Change Agent’s Guide, authors Dr. Ronald G. Havelock and Dr. Steve Zlotolow expand on their earlier work, drawing on the experience of change practitioners to provide actionable guidance on the art of navigating organizational change. In addition to practical guidance for each stage, the book explores key concepts that cut across all stages and provides an in-depth exploration of roles on the change team, how to recruit and support both informal and formal change team members and how to understand your mandate as a change agent.

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Change as a Process

Change is everywhere and is always happening. So what do we mean by change ? And who is a change agent? To tackle a planned change project, it's helpfult to understand what we know about how change happens in human-centered systems, how and why process models for change can help and how to use a process model effectiveely to move fast without skipping important steps.

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The Change Cycle in 7 Stages

The Guide defines the seven stages of the change process using an active

verb for each stage. The name encompasses a core idea, which suggests the primary considerations and activity for the stage. The core ideas in

sequence are Care, Relate, Examine, Acquire, Try, Extend, and Renew.

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Change Team Roles

Each of the seven stages represents an arena in which a special type of change agent might flourish. You cannot be all things to all people, and in a very real sense, fully guiding or managing all aspects of a change process is an all-things-to-all-people sort of job. By looking at role types, you can hink about how to stretch your skills, add to your knowledge, and seek out collaborators who have complementary skills.

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Articles, Case Studies & Resources

Bringing about positive change is a complicated business. Whoever you are and whatever your intentions, it is still a complicated business. Substantial change in any social organization or in any collection of people who imagine themselves as an organized unit is a complicated business. In detail, there are thousands of things to keep in mind. The Change Agent's Guide is designed to be a practical companion and aide in navigating the change maze to achieve positive and lasting impact. To supplement the book and provide additional inspiration, check out additional resources.

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